Below you'll find answers to the questions we get asked the most about Fazer Experience Visitor Centre.

Fazer Experience customer service

Our customer service can be reached during our opening hours at +358908762040.

To contact our booking service please send an email to

Our booking service also takes phone calls during 09.00-10.00 on weekdays at +358908762613.

Where can I find your opening hours?

Our opening hours and special opening hours can be found at our Find us -page

Can I enter the exhibition area without a guide?

The exhibition area is only allowed with a guide. 

Exhibition ticket prices?
Admission for guided exhibition tours 
Adults EUR 15,50
Students and pensioners EUR 13,50
Children aged 3–17 EUR 10,50
Children aged 0–2 FREE
Please note that it is a free entrance to the Fazer Café and Fazer Experience Shop during our opening hours.
Where can I buy exhibition tickets?

You can buy tickets to our guided exhibition trough Ticketmaster or on-site. Please note that we recommend to buy the tickets in advance, due to sell out risk. 

For group reservations (10-50 persons) please visit our Exhibition tours site. 

Means of payment

We accept cash, most credit cards (Visa, Visa electron, Mastercard, Eurocard, Maestro, Diners Club, American Express) as well as Alipay.